The second-hand marketplace Users Express Anger About Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
A different user, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
